By purchasing a Pass B! of BIOPARC, you declare that you know and accept the following conditions:
BIOPARC is open nature: a faithful recreation of different nature habitats with the intention of showing the visitor its fauna, flora and landscape without visual barriers. Its design and construction have been approached from the most innovative concept and technology in order to guarantee the best conditions for our animals and to be able to fulfill our main mission: environmental education as a means of raising awareness and commitment to our environment.
Because we want you to enjoy our facilities in the best conditions, freely accepting and respecting our rules and because we want you to be part of the Mundo B! Community, contributing with us to conserve nature.
Because by purchasing the B! Pass, you collaborate with the conservation of the environment, since for each B! Pass What you buy, BIOPARC will allocate €1 to conservation programs for endangered animal species as well as their habitats through the BIOPARC Foundation.
With your B! Pass you can visit BIOPARC once a day for one year from the date of purchase and according to the conditions of B! Pass that you have acquired. You will not be able to leave and re-enter the same day.
You cannot access BIOPARC facilities with B! Pass from Holy Thursday to Easter Monday. To access these days there will be a 50% discount on the applicable day ticket rate.
In the event of total or partial closure of BIOPARC, it will be communicated as early as possible. In any case, said closure will not give the right to a refund or claim from the holder of B! Pass
Due to capacity limitations, access to the park and/or specific areas may be restricted, and visitors may have to wait their turn to enter, if necessary, during opening hours. BIOPARC may also activate an online booking system. In that case, it will be mandatory for B! pass holders to access the park, as explained in point 12.
The B! Pass from BIOPARC Valencia also gives you access to BIOPARC Fuengirola and BIOPARC Acuario Gijón, only once to each park during the validity of the pass and always taking into account the particular access conditions of each BIOPARC. This access will always be under the reservation and visit system of each BIOPARC. You must contact the park you want to visit at least 5 days in advance, where they will confirm the day and time of the visit, as well as the access conditions.
B! Pass is valid for individual visits. In case of visits with group rates, B! Pass holders will not be taken into account when calculating the minimum necessary to form a group (minimum 20 people). B! Pass is not valid on school and/or children's group visits that have an educational, specialized and personalized focus.
Only the holder, since Pass B! It is personal and non-transferable The cardholder is solely responsible for its proper use and safekeeping. Minor cardholders must be accompanied at all times by a responsible adult. Whenever requested by BIOPARC staff, an identity document must be presented to verify card ownership.
If it is verified that the person presenting the card is not the cardholder, it will be understood that this is grounds for its withdrawal in accordance with point 10.
Es essential present Pass B at the BIOPARC ticket offices! to access the park.
At any given time, BIOPARC determines the commercial policy applicable to the B! Pass corresponding to the current year, as well as its prices and the remaining conditions for its acquisition.
BIOPARC will verify the holder's data after the purchase and may cancel the B! Pass if it detects that the holder's data and particular conditions do not correspond to the rate of the B! Pass purchased.
The contract lasts for one year and comes into effect from the date of purchase of the B! Pass
Once the purchase of B! Pass is not possible to return the price paid, neither in whole nor in part. Likewise, it is not allowed to make changes to the ownership of the card.
The possible costs of issuance, management, renewal, reprinting, loss or similar that were in force at the time of acquisition of the pass. These expenses will be available on the BIOPARC website.
In the price of B! Pass other services such as parking, lockers, photographs and all those that are not exclusively those for access and/or stay in the facilities are not included. BIOPARC reserves the right to organize shows, attractions, activities, exhibitions or events at its facilities that may or may not be included in the price of B! Pass. Likewise, B! Pass does not give the right to access paid shows, attractions and activities, exhibitions or temporary events organized by companies other than BIOPARC.
Any use other than that mentioned in this document contrary to the operating rules of BIOPARC will be considered fraudulent or deceptive by the holder and is sufficient reason to annul the validity of B! Pass and remove it permanently.
In particular, the use of the B! pass by a person other than the owner will be immediate cause for its cancellation and withdrawal.
BIOPARC can never be held responsible for any damages that this may cause to the owners. It may happen that the cause of use by a person other than the owner has been theft or loss by the owner. In that case, please consult point 11, since the holder is always responsible for the use of the card.
In case of loss, theft, suspicion of possible fraudulent use or deterioration, the owner must notify it as soon as possible by email: info@bioparcvalencia.es, where you will be told the next steps to follow.
The holder is solely responsible for any fraudulent or improper use that may have been made of B! Pass
In order to guarantee maximum enjoyment of the visit, avoid crowds and for security reasons, in cases of excessive influx of public that could hinder operations, BIOPARC may limit entry to its facilities and/or certain areas, for a specific period of time or even for that day.
BIOPARC, with the aim of guaranteeing the best operation and capacity control, can also install a prior reservation system for visiting the park. Making this prior reservation necessary and essential for the visit.
BIOPARC may limit the access of the B! pass holder for operational reasons, capacity or special events on certain days of the year. These days will be communicated with sufficient advance notice.
Following the guidelines and recommendations of expert institutions and organizations, BIOPARC management may require visitors to comply with hygiene and sanitation measures. These measures include, but are not limited to: wearing masks, maintaining interpersonal distance, limiting group sizes, hand sanitizing, or any other measure deemed necessary.
You may also require compliance with access rules such as prior reservation, online purchase, or any other, for health reasons to comply with the regulations or recommendations in force at any given time.
In accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR), we inform you that the personal data collected from the interested party or from public sources will be processed under the responsibility of RAIN FOREST VALENCIA, SA for sending communications about our products and services and will be kept as long as there is a mutual interest in doing so. The data will not be communicated to third parties, except legal obligation. We inform you that you can exercise your rights of access, rectification, portability and deletion of your data and those of limitation and opposition to its processing by contacting C/ Padilla, 26 4ª 28006 MADRID (MADRID). E-mail: dpobioparcvalencia@ideasnormativas.es. If you consider that the treatment does not comply with current regulations, you may file a claim with the control authority at www.agpd.es.
Check on the web www.bioparcvalencia.es
The owner may request any type of information by sending an email to info@bioparcvalencia.es, or by calling 960 660 526.
These rules will be applied and interpreted in accordance with Spanish legislation and the sole purchase of Pass B! will imply your acceptance. Any dispute that may arise from this contract will be settled in the courts and tribunals of Madrid.
